Login  |   Register

   
 
Agent Loyalty Issue
Posted: 10 January 2010 04:30 PM   [ Ignore ]
Newbie
Rank
Total Posts:  4
Joined  2009-08-11

I’m sure others have the same questions but hesitate to ask.  For several years and many cruises, I have had an agent to whom I have been extremely loyal, but there have been recent indications of question, and I am getting concerned.  I have talked on several occasions to Cruzunlimited, and I am very impressed by their attitude and professionalism.

I am so interested on being on the Marina Maiden and wanted to contact Cruz, but I don’t want to be unloyal to someone who I asked many months ago to keep an eye on when they would make the announcement for bookings.  Then this last Friday I learned that my agent is not at her agency any more and someone else would be trying to do my booking.  Not good.  Not good at all. How would I ask Cruz to take care of this as I want a specific stateroom (or vicinity).  I had planned on changing in the future anyway, but I was not going to hurt the feelings of the individual with whom I had been working.

I don’t want my loyalty to ruin my opportunity of getting the stateroom I want.  Suggestions.  thank you.

Profile
 
 
Posted: 11 August 2010 08:37 AM   [ Ignore ]   [ # 1 ]
Administrator
Avatar
RankRank
Total Posts:  31
Joined  2009-07-12

Nothing like waiting a long time to answer you..So sorry..I believe in loyalty to an agent that you have used and has been good to you, but once that agent leaves the agency, if you were thinking of making a move that’s the time..
We look forward to hearing from you with any and all questions…

Shari

Profile